Cyber Threats, Risk and Solutions for POS Systems

In today’s fast-paced retail environment, point-of-sale (POS) systems are the backbone of modern payment processing. These systems allow businesses to accept various forms of payment, manage sales, and track inventory, making them an essential part of day-to-day operations. However, this reliance on POS systems has made them a prime target for cybercriminals. POS systems are […]

After-Action Report Template for Effective Incident Management

eam collaborating on an incident management plan in a modern office setting

Introduction to the Purpose of an After-Action Report. An After-Action Report (AAR) is a critical tool in the field of risk management and organisational resilience. Its primary purpose is to provide a structured and thorough analysis of an incident after it has occurred, enabling organisations to review the effectiveness of their response and identify areas […]

Transforming Crisis Management: From Reaction to Resilience

Crisis management is no longer about addressing singular events with straightforward solutions. The challenges organisations face today are complex, interconnected, and ever-evolving. From natural disasters and cyberattacks to insider threats and geopolitical upheavals, businesses must now adopt a new approach to crisis management—one that is agile, dynamic, and scenario-agnostic. In this rapidly changing environment, it’s […]

Understanding Supply Chain Mapping and Traceability for Businesses

Navigating Supply Chain Due Diligence and Traceability Supply chain transparency and upstream product and raw material traceability are increasingly governed by stringent due diligence regulations. Whether it’s the EU Sustainable Batteries Regulation, the Corporate Sustainability Reporting Directive (CSRD), or the recently approved Corporate Sustainability Due Diligence Directive (CSDDD), companies are legally obligated to understand their […]

Why Cyber Resilience Is Crucial for Business Continuity

IT professional reviewing cybersecurity strategies on a computer.

In today’s digital landscape, cyber threats are more sophisticated and damaging than ever before. Establishing a robust cyber resilience strategy before an attack occurs can significantly lessen the impact of any breach. The better prepared an organisation is during and after an incident, the more likely it is to avoid costly downtime that can threaten […]

Think Before You Link: Safeguarding Your Online Professional Network

Professional using LinkedIn

In the digital age, online social and professional networking sites, like LinkedIn, allow us to connect with others more seamlessly than ever before. However, this increased connectivity also exposes us to unforeseen risks that can compromise our personal information and professional reputation.  Identifying the Risks: Phishing Scams: Cybercriminals may pose as legitimate connections or companies […]

Mitigation of Terrorist Threats during Venue Ingress and Egress

Crowd at a concert venue with visible security measures during ingress.

Crowds are especially vulnerable to terrorist attacks during events at popular venues, such as stadiums, concert halls, exhibition centres, theatres, nightclubs, shopping malls, theme parks, and festivals. The entry and exit points are particularly at risk due to the predictable timing and increased crowd density at these locations. Both ingress and egress phases present security […]

Retail Case Management vs Retail Crime Intelligence

A retail security team monitoring surveillance footage and discussing Retail Crime Intelligence (RCI) strategies.

Case Management vs. Retail Crime Intelligence: Revolutionising Retail Asset Protection Retail Asset Protection (AP) and Loss Prevention (LP) teams can no longer rely on traditional case and incident management systems to combat highly organised retail crime (ORC) groups and prolific subjects brazenly stealing and reselling billions of pounds worth of merchandise. The impact of shoplifting […]

The Power of Standard Operating Procedures (SOPs) in Business to Prevent Risks

A team of professionals discussing and developing Standard Operating Procedures (SOPs) for risk mitigation.

In the dynamic landscape of modern business, mitigating risks is paramount to ensuring operational efficiency and safeguarding assets. One of the most effective strategies to achieve this is the implementation of Standard Operating Procedures (SOPs). At New World Norm, we leverage SOPs to streamline processes, enhance productivity, and minimise risks. Here’s why SOPs are a […]

The State of AI: Generative AI Adoption Starts to Generate Value

Business leaders discussing AI strategies.

In 2023, the world discovered the potential of generative AI (gen AI). In 2024, organisations are not just exploring this technology but actively leveraging it to derive significant business value. According to a recent survey, 65 percent of respondents report that their organisations are regularly using gen AI, nearly double the percentage from just ten […]